The following Terms and Conditions apply to the sale of tickets (including any resale or subsequent assignment). Further, they form the conditions of attendance of EB Expo 2017.
Tickets cannot be purchased by customers under the age of 15. A parent or guardian can purchase a ticket for the minor and themselves if accompanying the minor during the event.
Guests under the age of 15 must be accompanied by a parent or guardian with a valid ticket at all times when entering and residing inside the EB Expo precinct. The police may be called if a child is found unaccompanied inside the EB Expo precinct.
The Expo will also feature R18+ restricted content that is accessible by people 18 or over only.
All guests will be age checked when entering the event.
Guests aged 15 years or older will be given an MA15+ wristband that will allow them to access MA15+ content.
Guests aged 18 years or older will be given an R18+ wristband that will allow them access to restricted R18+ content.
Guests under the age of 15 will receive no wristband and will not be able to access restricted content.
Please refer to the Age Restriction Policy for more details.
A guest may exchange their ticket for another session as long as the alternative session has tickets available for sale. In the event that no tickets are available for the alternative session choice or any other session a refund is not available – except as required by law.
All other guests must have a valid entry ticket. Guests found to have illegally gained access to EB Expo will be removed from the precinct.
Bottles, cans, weapons, lasers, illicit drugs and alcohol are prohibited items and will not be permitted into the venue. Prohibited items that are confiscated will not be returned. Guests must wear appropriate clothing and footwear at all times.
Please note there is a restricted capacity within the Arena and other areas of the Gold Coast Convention & Exhibition Centre. Once the maximum capacity is reached in these areas there will be no further admissions. Your purchase of an event ticket does not guarantee admission to these areas.
The following items are not permitted inside the Arena:
Guests found to be acting inappropriately or unruly will be removed from EB Expo without the right to a refund.
Guests caught stealing will be prosecuted to the full extent of the law.